Frequently Asked Questions

Our bakery is located in Fort Lauderdale, Florida. Our layer cakes, Bundt cakes, and cupcakes can be shipped anywhere in the continental U.S. We deliver layer, birthday, and specialty cakes in Palm Beach, Broward, and Miami-Dade (South Florida) counties. Please call us to schedule a local delivery.

All of our gourmet cakes are shipped via UPS. The cakes are individually boxed in a gorgeous gift box and carefully wrapped in plastic with frill surrounding them. Then they are packaged in a sturdy shipping box. In fact, we take great pride in making sure that the cakes we deliver nationwide will taste just as fresh as if you walked into our store! Layer cakes and cupcakes are shipped with dry ice.

All of our shipping orders are processed through Goldbelly.  For cancellations or questions related to your order, you can contact Goldbelly Customer Care by going to https://help.goldbelly.com/hc/en-us.  For local pickup, custom orders or questions about our products, you can call We Take The Cake Customer Service at 1-888-901-2253.

Yes we can! Goldbelly will provide you with all of your shipping options in the checkout process.

Delivery dates cannot always be guaranteed due to shipping disruptions. If you need your cake for a special occasion, we strongly advise you to have it delivered a few days in advance to ensure it’s ready for the big day!  All of our cakes and cupcakes arrive frozen and can remain stored for up to 9 months.

Layer cakes have a 3-day shelf life without refrigeration, and a 1-week shelf life in the refrigerator. Frozen they last 9 months. Bundt cakes have a 7-day shelf life, without refrigeration, from the time it leaves our facility. It is best to store your Bundt cake, wrapped, in the fridge for up to 2 weeks or wrapped in the freezer for up to 9 months.

We do not offer customized cakes for shipping. However, they are available for local pickup. Please email jean.wilco@wetakethecake.com for more information on customized and corporate orders.

All of our cakes are hand-crafted from the finest ingredients and we a variety of unique and delicious flavors. In fact, two of “Oprah’s Favorite Things” are our famous key lime Bundt cake and beautiful Bouquet Cupcakes!

No. Every one of our cakes, both the batters and frostings, are made from scratch. You can taste the delicious difference that makes!

We know it’s important that your cake arrives when you need it to. That’s why we ship via 2nd business day UPS. Please use the calendar when placing your online order to select your preferred arrival date. If you need your cake for a special occasion, we strongly advise you to have it delivered a few days in advance to ensure it’s ready for the big day!

All of our cakes are shipped “signature release,” meaning the cake will be left at the door if no one is available. This way the cake will be received as soon as someone arrives. We don’t use “signature required,” because if no one is available to sign, UPS will take it back to the facility until they are able to redeliver. This may not be until the next day (or even Monday in the case of a Friday attempt), and we want you to get your cake as soon as possible in great condition. UPS does not keep your cake in a refrigerated or air-conditioned facility. We recommend following your package’s journey using the tracking code provided so that you know when your cake is delivered. If sending to someone else, we suggest you share the tracking code with the recipient so they are ready to receive the package.

At this time, we do not offer sugar-free or fat-free cakes. All of our cakes normally contain wheat and dairy products and may contain nuts. Therefore, we do not recommend our traditional cakes for people with sensitivities to these ingredients. We do offer a vegan cake, along with an assortment of gluten free cake flavors. Please note: we do not have a certified gluten free facility. Our gluten-free cakes are ideal for people with a gluten sensitivity but not for Celiacs, as our facility does use gluten products.

Standard Bundt Cakes serve up to 8 people.   6″ Layer Cakes: serves 8–10 people.  

9″ Layer Cakes serve 15-20 people. (9” cakes are only available for local pickup at our Fort Lauderdale location).

Goldbelly accepts Visa, MasterCard, Discover, American Express, PayPal, Apple Pay ad Klarna.  For local pickup and custom orders, We Take The Cake accepts Visa, MasterCard, Discover and American Express.

If you have 10 or more recipients, contact Goldbelly Customer Service at https://help.goldbelly.com/hc/en-us and they can easily manage your shipments. You can also call We Take The Cake Customer Service at (888) 901-2253.

Our cakes are delivered nationwide via UPS, which cannot deliver to a P.O. Box.

Yes.  You may email jean.wilco@wetakethecake.com to discuss your corporate order questions.

Corporate FAQs

Contact our Corporate Gift Consultant – Jean Wilco at Jean.Wilco@WeTakeTheCake.com or call 954 764-2253.

Our address is 1211 NE 9 Ave, Fort Lauderdale, FL 33304

The products are shipped via UPS or FedEx, depending on how the order is placed. All products are shipped 2-day delivery.  Overnight delivery is available for an additional charge. Dry ice is used for frosted products -layer cakes and cupcakes. Bundt cakes do not need dry ice. Currently, we do not ship internationally.

For orders of 10 or more, we will send you a spreadsheet to complete and email back to us. We print shipping labels directly from the spreadsheet, so please ensure the recipient’s information is correct. There will be a charge for invalid addresses or re-routing. Please email Jean at jean.wilco@wetakethecake.com to learn more.

Yes, we can add your company logo to the products. Please reach out to Jean at jean.wilco@wetakethecake.com to learn more.

We can print a short, generic message for your recipients. However, we cannot accept personalized messages.